Learn from Google!
Many people wonder why Google is so successful and they ask: What in its business model has inspired that steady flow of innovative ideas from their employees? And these are very happy employees. Google has always been cited as one of the best places to work in.
As with all the other areas of the business organization, Google takes its employee dealings down to a science. They, in fact, call their Human Resources Department “People Operations” and they keep a “People Analytics” team just to make sure their employees stay happy and motivated to do a really great job. The search engine giant offers not only the usual perks but also free haircuts, subsidized massages, nap pods and of course, an out-of-this-world workplace. Employees are empowered by the open-door policy which allows them to directly communicate to the higher ups and the surveys that solicit their feedback. And since People Operations believe in social interaction, even the mealtimes are studied. They have what they call “optimal” mealtimes – times when social interaction in the cafeteria has the highest chance of happening, which is when there aren’t too many or too few employees there. But what may be most motivating is the scheme which allows the employees to spend 20% of their working time on projects of their own choosing.
It’s all about human motivation.
Google apparently has put theories of human motivation to work. Humanistic theories contend that people need avenues for self-expression, social interaction and a stimulating work environment. The Self-determination and the Goal-Incentive theories claim that people get motivated when they’re allowed some freedom or opportunities to make decisions, recognized for their efforts and amply rewarded.
“People operations are where science and human resources intersect,” states Laszlo Bock, Senior VP of Google’s People Operations. “We try to have as many channels for expression as we can, recognizing that different people, and different ideas, will percolate up in different ways,” Bock added.
There, it’s simply about understanding what human beings really are at the core.